BOOKING TERMS AND
AND PAYMENT: When booking your holiday
direct with Claudious Tours and Safaris or with
your travel agent, please quote the tour number or
your own specialized itinerary, intended date for
arrival and departure, number of people traveling
and sleeping arrangements. This will ensure that
our arrangements are to your satisfaction. Gorilla
trekking requires a minimum of 12 weeks advance
booking. Children under 12 are not allowed to
track chimpanzee and children under 15 are not
allowed to trek the gorillas.
A 40% deposit is required 2 moths
before intended departure with the balance to be
settled 30days prior to commencement of the tour.
We will receipt your money, thereby confirming
your safari. If a reservation is made within 30
days of departure, the entire amount must be made
at the time of confirmation.
Full refund will be provided if cancellation
occurs in writing 60 days prior to commencement of
a safari. Refund on all pre-paid money will be
based on cancellation fees levied by hotels and
lodges. Generally there is a 50% charge on
cancellation within 14-35days, 75% charge within 2
- 14 days, and 100% charge within 48 hours. We
reserve the right to deduct all expenses incurred
from money paid. Gorilla permits are
TOUR: The right is reserved to alter any
route or arrangement, to cancel the operation of
any scheduled tour should the conditions
necessitate. The right is also reserved to
decline, accept or retain any member of a tour at
any time. Should you fail to join a tour, join it
after departure or leave prior to completion, no
tour fare refund can be made.
BOOKING: In the event you are unable to
extraordinary circumstances, we may transfer your
booking to another party provided the arrangements
remain the same and if suppliers (airlines,
hotels, etc.) are all ready to accept the
transfer. Gorilla permits are transferable in some
PAYMENT: All prices are quoted in US
Dollars. You may pay by cash or travelers cheque
to Claudious Tours and Safaris, or your travel
agent. Foreign currency cheques, Payment by credit
card may be accepted subject to bank charges at
the prevailing rate. Local currency can be
accepted at the current dollar-buying rate.
Mode for transport utilized will be dependent on
the number of clients and the route taken based on
the specifications of the chosen itinerary. Fully
trained and experienced English speaking driver /
guides are provided.
Based on twin bedded rooms or tents with private
bathrooms where possible, Single rooms may be
available with the payment of a supplement fee but
can not always be guaranteed.
The prices quoted are inclusive of all
transportation as per the itinerary, park entrance
fees, permits where applicable, driver's
allowances and full board accommodation. The rates
are not inclusive of accommodation and meals while
in town, traveler's insurance, local departure
taxes, visa fees gratuities, sodas and alcoholic
beverages, telephone calls, laundry and other
INSURANCE: You are advised to buy travel
insurance through your agent before coming to East
Africa, but local evacuation coverage is available
in the unlikely event of a medical emergency while
out in the bush. Please request this at the time
All bookings are accepted on the specific
condition that Claudious Tours and Safaris and its
agent act only as agents of the passengers in all
matters relating to hotel/lodge accommodations,
tours transport, etc. and shall not be liable for
injury, delay, loss or damage in any manner
whatsoever. Claudious Tours and Safaris reserves
the right to employ subcontractors to carry out
all or part of the services agreed to be supplied.
The respective laws of the countries visited
govern Claudious Tours and Safaris's liability to
passengers carried in its own vehicles. All claims
are subject to the jurisdiction of the courts of
the country in which the cause of action arises.
Finally, whilst every care is taken, Claudious
Tours and Safaris cannot be held responsible for
loss or damage to baggage.
ANIMALS: When it comes to game viewing,
please be advised there are no guarantees. It is a
privilege to see animal in their natural habits.
Take only a photograph; leave only a footprint. A
gorilla permit guarantees you will trek gorillas
to their location but does not guarantee that the
gorilla be in plain sight.